A little help from our kitchen
Good to know.
Everything you need to know about ordering, ingredients, and delivery.
How does your meal delivery work?
Place your order through our website at least 24 hours before your delivery day. Please allow 24–48 hours for sourdough orders. We deliver across Dubai and the UAE, and will confirm delivery details with you.
Where do you source your ingredients?
We proudly work with local UAE farms to source fresh, organic, and nutrient-dense ingredients. Our commitment to sustainability and quality ensures you receive the best of what’s in season.
What oils do you use in your dishes?
We are a seed oil-free kitchen. Instead, we use extra virgin avocado oil, Italian extra virgin olive oil, and coconut oil for desserts.
Are your meals gluten-free?
We offer many gluten-free options, but some products—including sourdough, couscous, and fresh pasta—contain gluten. Check each product’s ingredients and allergens. Our kitchen is not a certified gluten-free facility and cross-contact can occur; our meals are not recommended for people with coeliac disease.
Do you offer nut-free meals?
We are not a nut-free kitchen. Some of our dishes contain cashews, hazelnuts, or other nuts. If you have nut allergies, please avoid ordering or let us know for special accommodations.
Can I customize my order?
Yes, we can accommodate certain requests, such as removing nuts or other specific ingredients where possible. Simply mention your preferences when placing your order, and we’ll do our best to accommodate them.
Do you offer vegan options?
Many of our dishes are plant-based or can be customized to suit a vegan diet. Please check the menu for details or reach out for specific requests.
How do I store and reheat my meals?
Our meals are freshly prepared and should be consumed within 2-3 days of delivery. Store them in the refrigerator, and reheat as directed in the instructions provided with your order.
How do I place an order?
You can place an order directly through our website or contact us via WhatsApp. Ensure your order is placed at least 24 hours before the delivery day to guarantee availability.
What payment methods do you accept?
Available payment methods are shown at checkout before you place your order.
What if I have dietary restrictions or allergies?
Please review the ingredients for each dish carefully before ordering. If you have specific dietary restrictions or allergies, let us know when placing your order. While we do our best to accommodate, we cannot guarantee against cross-contamination in our kitchen.
Do you have a minimum order requirement?
No, we have no order minimum, if you feel like having some dates one week and a whole load of dishes another week that’s totally fine with us.
Where do you deliver?
We deliver across the UAE. Delivery is AED 30 within Dubai and AED 50 to Abu Dhabi, Sharjah, Ras Al Khaimah, Ajman, Umm Al Quwain, and Fujairah. There is no additional product shipping surcharge. Abu Dhabi deliveries arrive after 5pm.
Can I cancel or modify my order?
Orders can be modified or canceled up to 24 hours before the delivery day. Unfortunately, we cannot make changes after this time due to preparation schedules.
Still have a question?
We’re happy to help with your order or dietary requirements.
Chat with our team